Question 1

What is Generative Engine Optimization (GEO)?

Accepted Answer

GEO is the practice of optimizing your brand, content, and structured data so that generative AI engines — ChatGPT, Gemini, Perplexity, and Claude — cite you accurately when users ask questions in your category. It's the AI-era successor to SEO.

Question 2

How is GEO different from SEO?

Accepted Answer

SEO optimizes for ranking on Google's blue links. GEO optimizes for being mentioned, cited, and recommended inside AI-generated answers. The signals overlap (clean structured data, authoritative content, fresh facts) but the measurement, the competitors, and the optimisation tactics are different.

Question 3

Which AI engines does FoundIn.ai track?

Accepted Answer

We probe ChatGPT (OpenAI), Gemini (Google), Perplexity, and Claude (Anthropic) on a daily cadence against the prompts you care about, then attribute mentions, sentiment, and competitor share-of-voice.

Question 4

Do I need to replace my SEO tool?

Accepted Answer

No. FoundIn.ai sits alongside Ahrefs, Semrush, or whatever you already use. SEO tools cover search rankings; we cover AI-engine visibility. Most customers run both.

Question 5

Is FoundIn.ai GDPR compliant?

Accepted Answer

Yes. We're built in the EU, host customer data in the EU, sign a DPA with every customer, and publish a live sub-processor list. See our Privacy Policy and DPA for the legal detail.

Question 6

How does billing work?

Accepted Answer

Paddle.com Market Limited is our Merchant of Record. They handle payment processing, global tax (VAT/GST/sales tax), and issue the official tax invoice. Your contractual relationship for the service itself is with FoundIn.ai.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. Cancel from the Billing tab in your dashboard at any time. You keep access until the end of the current billing period; we don't pro-rate refunds for partial months.

Question 8

Do you offer a free trial?

Accepted Answer

You can run a free visibility scan on any domain without an account. To track prompts, competitors, and engines over time you'll need a paid plan — start small and upgrade as you grow.

Frequently asked questions